# Address book

When you sign in, the pinned main menu and address book will be displayed in the left part of the window:

  1. Address book display and user groups management

  2. Dialer

  3. Creating user groups

  4. Search field

  5. Your profile

  6. Chats

  7. Conferences created ad hoc and meeting scheduling

  8. Address book

  9. Call history

  10. List of users and their statuses

  11. Settings

  12. Slideshow

  13. Video records

  14. Global user list

You can change the width of the displayed contact list by dragging its right border. Similarly, you can change the size of other sections and panels displayed on the right side.

# User statuses

Each user in the address book is assigned with one of the following statuses:

/client/media/gui/statuses/online/en.png — Online
/client/media/gui/statuses/mobile/en.png — Online from a smartphone or tablet
/client/media/gui/statuses/from_terminal/en.png — Online from a hardware or software SIP/H.323 endpoint
/client/media/gui/statuses/in_cloud/en.png — Recently active: the network status for users who previously signed in to the mobile application, but are currently offline
/client/media/gui/statuses/owner/en.png — Owner of an ongoing conference
/client/media/gui/statuses/busy/en.png — Busy (in a video call or conference)
/client/media/gui/statuses/away/en.png — Away (away from keyboard for a certain time period, 15 minutes by default)

When the computer screen is locked, the authorized TrueConf app user is immediately set to the /client/media/gui/statuses/away/en.png status automatically. In this case, the timeout settings for this status are ignored.

/client/media/gui/statuses/dont_disturbed/en.png — Do Not Disturb (can be set manually by a user)
/client/media/gui/statuses/offline/en.png — Offline
/client/media/gui/statuses/unknown/en.png — Unknown (e.g., an account does not exist or is created on an external server which if not federated with your server instance. This status may also be assigned to an existing user on the same server which has not been yet added to the address book.)

# Adding contacts

Enter user’s TrueConf ID in the search field and click /client/media/gui/add_button/en.png button.

Similarly, you can add third-party SIP/H.323 and RTSP devices to your address book by entering a call string in the appropriate format instead of TrueConf ID.

After that you can create a new group for this user or add the user to an existing group:


TrueConf Server administrator can add contacts to your address book and set group display automatically to save you from manual settings.

# Viewing and editing user profiles

To view a user profile, left-click on the user's name or select User info in the context menu.

The following options are available in the user profile:

  • view/edit user's personal details

  • call the user or send a personal message

  • delete or block the user

  • share an address book contact.


If a user has been added to your address book by your TrueConf Server administrator, you will not be able to delete or edit the user profile.

To share a contact, click /client/media/gui/share_contact/en.png, select the recipient in the pop-up window and click on the Share button. You can also do it in the group chat window by clicking on the /client/media/gui/paperclip/en.png button.

# Searching for users

Enter the user's TrueConf ID or the initial characters of his/her name in the search field above the address book. The application will filter the contact list according to your query and it will be easier for you to find the contact.


# Deleting users

Find the user or device by their display name in the address book, open context menu and click Delete from contacts.


You can only delete the address book contacts you've added manually.

# Blocking users

You can block any user via the context menu.


Similarly, you can unblock users.

When a user is blocked, they will not be able to:

You can find the list of blocked users in the Settings → More → Block list section of your client application:


# Global user list

Click Global user's search in the main menu to view the list of users from federated TrueConf Server instances.


# Configuring your address book

# Setting up your address book view

Click the arrow /client/media/gui/arrow_down_button/en.png above the search field to сhange the address book view. You can select the users you would like to be displayed: all/online/groups.

In order to display only users from a certain group in the address book, click Show one group and select the necessary groups from the list.

Select Show groups if you would like to display the list of your groups.

# Adding user groups

At the top of the address book, click on the /client/media/gui/add_button2/en.png button above the search box and select Create a group in the drop-down menu. Now you can start creating a user group. Enter its name and save your changes.


# Editing or deleting groups

To delete or edit a group:

  1. Open your address book and choose to show groups.

  2. Right-click on a group and select Rename group or Delete group in the context menu:


# Bulk actions

You can also select multiple users for popular bulk actions, such as:

  • Create a conference

  • Create a group chat

  • Create a group

  • Manage groups.


All of the above actions are available for groups as well. To this end, select the item Select group in its context menu.