# Endpoint Operation

Outside video sessions, the endpoint can have one of the following statuses:

Any incoming video call disables such statuses.

# How to call another endpoint/device

# How to call SIP/H.323/RTSP devices

Use the address book to call frequently used numbers.

  1. In the main menu choose Dial (or press the button /group/media/buttons/call/en.png on the remote control).

  2. Enter the address of the device you want to call, e.g., 111@10.120.1.10.

You can choose the call protocol (SIP or H.323) in the list on the left.

To connect to RTSP stream (IP camera, online stream etc.), add the rtsp to the beginning of the address, e.g., rtsp://10.120.1.10.

3. Press Dial on the screen or the button /group/media/buttons/call/en.png on the remote control.

Then you can call the same device using the call history.

# Call a user or conference hosted on TrueConf Server

To call a TrueConf Server user, use one of the following formats:

  • <TrueConf_ID>@<server>

  • <TrueConf_ID>@<server>:<port>

where:

  • <TrueConf_ID>: user's TrueConf ID

  • <server>: server IP address or name that you need to call

  • <port>: connection port (if it differs from standard 5060 for SIP and1720 for H.323). Read more about SIP/H.323 connection settings on TrueConf Server in our documentation.

For example:

james78@video.company.com

james78@video.company.com:5070

To join to a video conference on TrueConf Server, use a call string in one of the following formats:

  • 00<Conference_ID>@<server>

  • 00<Conference_ID>@<server>:<port>

  • <Conference_ID>@<server>

  • <Conference_ID>@<server>:<port>

, where:

  • <Conference_ID>: Conference ID

  • <server>: Server IP address or name

  • <port>: Connection port (if different from the standard one)

For example:

001949195144@video.company.com

001949195144@video.company.com:1730

\c\1949195144@video.company.com

\c\1949195144@video.company.com:1730

If necessary, you can explicitly specify the call protocol (SIP or H.323) to the left of the address input field.

# Viewing Call Information

You can view technical details right during a video call. To that end, press the button /group/media/buttons/menu/en.png on the remote control and select Connection details. At the bottom of the screen, you will see a list of your ongoing call parameters:

  • User's address

  • Call duration

  • Used codecs

  • Video resolution and speed

  • Packet loss statistics for audio and video streams. In this case, the last 10 seconds rather than the entire call are used to calculate the loss percentage.

В режиме MCU вы сможете переключаться между окнами статистики для каждого участника с помощью кнопок "влево" и "вправо" на пульте управления:

/group/media/current-call-info/en.gif

# Смена устройств

Во время сеанса связи вы можете "на лету" менять устройство для передачи в раскладку видео с TrueConf Group. Для этого нажмите кнопку /group/media/buttons/menu/en.png на пульте и выберите пункт Select camera device. При этом можно указать как другую подключенную к терминалу веб-камеру, так и один из входов карты захвата.

Чтобы изменить используемые терминалом микрофон или динамики, нажмите кнопку кнопку /group/media/buttons/home/en.png на пульте и выберите нужные устройства в разделе Configuration → Audio.

# How to Set Up a Group Conference

Make sure multipoint connections are enabled for the endpoint. This feature is available only with the MCU module built in the endpoint.

To set up a conference, you need to call any user following the above instructions and then add other participants one by one.

# Adding users during a session

Learn how to add users to a conference using the control panel in the Calling users and Viewing Address Book section.

Go to the conference menu by pressing the OK button or /group/media/buttons/home/en.png main menu. You can now add a participant using one of three methods.

# By indicating the call string:

  1. Go to the Dial menu.

  2. In the pop-up window, enter the user’s address and make a call, e.g., when making a regular video call.

# Using the address book:

  1. Go to the Address book menu.

  2. In the contact list that opens, use navigation buttons on the remote control to choose the required user and press OK or /group/media/buttons/call/en.png.

# Call history:

  1. Go to the Call history menu.

  2. Choose the required user and press OK or /group/media/buttons/call/en.png.

# Connection Data

Connection data on each user can be viewed in the web interface.

# Layout Management

# During a point-to-point call

In video call mode, a TrueConf Group user receives only one video window with the endpoint camera video. Both video windows are displayed to the endpoint screen by default, but you can disable self-view. To do that, press the button /group/media/buttons/menu/en.png and choose Hide selfview in the pop-up menu. In this case, TrueConf Group screen will display only the second user's video.

With selfview enabled, you can switch layouts using the /group/media/buttons/layout/en.png button (Layout) on the remote control. You can use the following schemes where the video window of a user who joins a call is highlighted in turquoise:

  • при формировании раскладок без перекрытия (по умолчанию):
/group/media/layouts_call/en.png

/group/media/layouts_call_overlap/en.png

# During a group conference

During a conference, video layouts are set depending on the video stream mixing mode when setting up your MCU module:

  • All on screen: All video streams from the endpoint and other participants are included in the layout.

  • Video lecture: All users receive video and audio signals only from the endpoint that acts as the only conference owner while all video windows are displayed for the endpoint.

  • Voice activated: All video streams from the endpoint and other participants are included in the layout, while only the speaker will be displayed in the main video window

In all on screen and voice activation modes, you can choose one of the following layout types with the larger video window highlighted in turquoise:

/group/media/layouts/en.png

При активации режима с перекрытием схемы размещения окон используются такие же, только главное окно выводится на весь экран и остальные поверх него, как показано выше для звонка точка-точка.

The larger video window can be set using one of the following methods:

  • For the first user you’ve called (when creating a conference from the endpoint)

  • For the first user that has connected (for incoming calls)

  • During a conference:

    • Using the remote control: Press the /group/media/buttons/home/en.png button, go to the Conference control menu item, and choose the user you need

    • In the Conference control section of the control panel.

Below you can find a diagram and an example of a symmetric layout where all video windows have the same size, while the larger video window is displayed in the upper left corner of the screen:

/group/media/layouts_examples/symmetric_layout/en.png

When using a layout with a larger video window displayed on the left side, you will have the following view:

/group/media/layouts_examples/left_layout/en.png

Below you can find a diagram and an example of the layout with a larger window displayed in the upper part of the screen:

/group/media/layouts_examples/top_layout/en.png

You can switch layouts by using the /group/media/buttons/layout/en.png button (Layout) on the remote control or by going to the Conference control section in the control panel. When it is changed, the participant's name is displayed at the bottom of each video window for a few seconds.

To enable/disable the display of local video (video feed from the camera used by the endpoint) in the layout created for the endpoint, press the /group/media/buttons/menu/en.png button on the remote control and select Hide selfview. In this case, it will continue to be present in the layout shown to the rest of users.

If you want to remove the endpoint’s video from all layouts, press the /group/media/buttons/menu/en.png button on the remote control and select Mute local video.

# During a conference

# PTZ Camera Control

# Camera connected to the endpoint

During a call, press the /group/media/buttons/far/en.png button (Far/Near) on the remote control in order to switch control to your own PTZ camera (you will see Near-end camera message at the top of the screen). Then you can control the camera by using the arrows in the center of the remote control and zoom buttons.

Для управления PTZ-камерой не забудьте указать корректный метод в меню Configuration → Video → Video inputs → PTZ control терминала или его веб-интерфейса.

To use saved camera positions during a video session, do the following:

  1. Switch to controlling your camera using the /group/media/buttons/far/en.png button (Far/Near) on the remote control.

  2. Switch between presets by pressing their numbers on the numeric keypad.

Read how to set numbered PTZ camera presets in the Setting Up section.

# Other participant's camera

Use the /group/media/buttons/far/en.png button (Far/Near) on the remote control to switch to the other user's camera (the message Far-end camera & DTMF will appear at the top of the screen). After that, you can control it like your own camera.

Saving presets is unavailable to far-end PTZ cameras.

To control other users' PTZ cameras using the control panel, go to Conference control.

# Content Sharing

To share content during a [video call](# how-to-call) or conference:

  1. Choose a content capture device using the /group/media/buttons/pc/en.png button (PC) on the remote control. You can also set it before the conference starts.

  2. When choosing to play a file from a USB drive, you will see its contents. Here you can choose your file with the navigation buttons.

  3. Если в пункте меню Configuration → Calls →  выбран режим , то на экране терминала появится новое видеоокно с предпросмотром выбранного контента и вам следует перейти к пункту 4. Иначе сразу начнётся демонстрация контента в конференцию.

  4. To start streaming, press the /group/media/buttons/pc/en.png button (PC) on the remote control and select Presentation start. All connected users will see your shared content in a separate video window.

  5. When sharing, use the following buttons on the remote control:

To start streaming, press the /group/media/buttons/pc/en.png button (PC) on the remote control and select Presentation start. All connected users will see your shared content in a separate video window.

You can share content in the Conference control section of the control panel.

# Recording

To start recording an ongoing conference, press the /group/media/buttons/menu/en.png button on the remote control and select Record → Record to disk. In this case, /group/media/rec_start/en.png icon will be displayed at the bottom of the endpoint's screen. To stop recording, press /group/media/buttons/menu/en.png button again and select Record → Record to disk.

# Streaming

During a video call, you can start streaming to third-party streaming services via one of the pre-configured protocols: RTMP, SAP, and MPEG-TS. To do that, press the /group/media/buttons/menu/en.png button on the remote control, go to Record in the pop-up menu, and choose the item you need. If you have successfully started streaming, the corresponding icon will be displayed at the bottom of the endpoint screen: /group/media/rtmp_start/en.png for RTMP, /group/media/sap_start/en.png for SAP, or /group/media/mpeg_start/en.png for MPEG-TS.

# How to Use Saved Addresses

# Address Book

In the main menu choose Address book or press the /group/media/buttons/menu/en.png button on the remote control. A list of addresses will open.

Откроется список адресов абонентов, который может быть общим (вид по умолчанию) или в виде групп. Чтобы перейти ко второму варианту, нажмите под полем поиска. Для переключения к общему списку нажмите кнопку . Перейти к контактам в любой группе можно нажатием кнопки OK.

To call a user, choose the user and press OK or the /group/media/buttons/call/en.png button on the remote control. If there are many users in the list, start typing the user’s name to filter the search.

To edit a saved contact, press Edit opposite its name. You will see a user's profile where you can change the user’s name, SIP, H.323, and email addresses.

В разделе Conference control → Address book веб-интерфейса вы можете указать предпочитаемый протокол связи для каждого абонента. В этом случае TrueConf Group будет звонить контакту сначала по данному протоколу.

Чтобы внести в список нового абонента, нажмите кнопку Add new entry под полем поиска.

You can transfer address books between the endpoints using import/export in the Maintenance section of the control panel.

# Call History

Choose Call history in the main menu. You will see the list of calls and the following information:

  • Username

  • Call direction: Incoming > or outgoing <

  • Time (for today's calls) and date (for earlier calls).

To call a user, choose the user in the list and press OK or the /group/media/buttons/call/en.png button.

When switching to each line in the list, you will see additional information:

  • User's address and communication protocol

  • Call date and time

  • Call duration

You can add a user from the history to the address book by pressing Add button and then filling in additional fields.