"Administration" section

This section allows you to configure the server TrueConf MCU settings, create users, set access rights, and view the server statistics.


Viewing system data

To view logs and data about resource usage, go to the Real-time monitoring:


"Video recordings" tab

All conference recordings are saved in the MKV format. This section enables users to:

  1. Search for recorded conferences.

  2. Check file name and size.

  3. Download a recording.

  4. Delete a recording.

“Power” tab

You can restart the TrueConf MCU, restart the operating system, and disable the hardware server.


Configuring and checking the network connection

In the Network section, you will be able to:

  1. Set up the network connection.

  2. Use ping and traceroute commands.

  3. Create and download the TCP dump file.


Network diagnostics

Using 'ping' command

The video conferencing server can check accessibility of network resources via 'ping' command. To do it, enter the IP address or DNS into the address field and click Validate. You will see the result in the output field.

If you enter an incorrect address in the input field, the output field will display an error from the server.

Using 'traceroute' command

To determine the data packets route in TCP/IP networks and the path length, you can use the 'traceroute' command. To proceed, complete the steps mentioned in the previous command.

Traffic capture

TrueConf MCU video conferencing server is equipped with a network analysis tool. It can capture incoming and outcoming data packets and save them for further analysis. To start capturing, click Start. Once you stop the process, a table with a list of files will be displayed below, indicating the time and file size. You can save the file by clicking /mcu/media/save_icon/en.png and delete it using /mcu/media/delete_icon/en.png button.

RTP configuration

To configure BFCP, H.245 and RTP settings for audio and video streams, proceed to the TCP/IP ports tab. Also you can set up the priority of data streams according to the DSCP protocols:

  • DSCP audio is for audio traffic.

  • DSCP video is for video traffic.

  • DSCP other is for other traffic, e.g. remote PTZ camera control.


The larger number you set, the higher priority will be given to the selected type of transmitted packets.


Network interfaces

In the Network interfaces tab, you can configure settings for connecting to the network of the PC TrueConf MCU is installed on:


Video recording settings

To configure conference recording settings, proceed to the Video menu item:


Call settings

To configure call settings, go to the Calls menu.


1. You can enable calls via SIP/H.323 protocols on the video conferencing server.


If the Use H.323 box is unchecked, you will be able to connect to a conference held on TrueConf MCU only via SIP protocol.

2. Configure SIP/H.323 gateways and check their statuses.

3. Specify the call priority:

  • Address book first.

  • Gatekeeper first.

4. Set up the order of using SIP/H.323 protocols when you call users (if you specified both protocols in the address book).

5. Specify a name for the video conferencing server to be displayed on the conference participants' monitors.

6. Enable remote camera control of conference participants (if it is supported by participants' hardware).

SIP gateway settings

To set up a SIP gateway, please complete the following steps:

  1. Click Settings next to the Enable SIP calls box in the Administration → Calls tab.

  2. Check the Registration box in a pop-up window.

  3. Specify the IP address of the gateway in the Server address field.

  4. Enter the authorization data into the Username and Password fields.

  5. Select Transport protocol and Transport protocol.

  6. Save changes.

If the registration is successful, Registered status will be displayed in the State: field.

H.323 gateway settings

To set up an H.323 gateway, complete the following steps:

  1. Click Settings next to the Use H.323 box on the Administration → Calls tab.

  2. Check the Use gatekeeper box in a pop-up window.

  3. Enter the H.323 Alias and H.323 Extension into the corresponding fields.

  4. Specify the Gatekeeper address.

  5. Save changes.

If the registration is successful, Registered status will be displayed in the State: field.

Database backup

Database backup allows relocating configurations from one TrueConf MCU video conferencing server to another. The .dump file created for import/export contains the following information:

  • A list of conferences and their configurations

  • Address book

  • Administration settings.


Managing user access

TrueConf MCU has a multi-user administration system. Initially, there is only one admin user but you can allow more users to access the control panel.

Proceed to the Administration → Users tab and you will see a list of existing users.

When you select a user, you can see a card with the main information:

  • Username

  • Login.

  • Editing and deleting buttons.


Adding a new user

Click the Create user button and you'll see a window for adding a new user.

  1. Specify a user's display name.

  2. Enter a login.

  3. Set up a password.

  4. Confirm the password.

Address book import

To import an address book from an .csv or .xml file, go to the Import/Export menu, and you will see an import/export window:


To export users from the address book, select the file format and click Export.

License information

Go to the License menu to obtain information about the license, license agreement or to re-register the server:


Program details

You can check the version of your TrueConf MCU in the About menu:


You can also use this tab to update the TrueConf MCU version. To do this:

  1. Download the installation file from our website.

  2. Select the installation file using the Upload file button.

  3. When it appears in the list, click the /mcu/media/download_icon/en.png icon to install the update.