About TrueConf MCU

TrueConf MCU is a software-based video conferencing server designed for holding multipoint conferences. It provides standard MCU server functionality and ensures integration with SIP/H.323 video conferencing endpoints by Polycom, Cisco and Lifesize, Huawei, and others. TrueConf MCU is also compatible with software video conferencing solutions such as Polycom Real Presence Desktop/Mobile.

You can found more information about the features of TrueConf MCU in our webinar:


To use TrueConf MCU, you must have a physical server or a hypervisor that meets the system requirements.

MCU network scheme


System requirements

  Basic configuration Recommended configuration
CPU Intel Xeon E5-2620 v3 (2,4 GHz) or higher Intel Xeon D-1541 (2,1 GHz)
AMD Ryzen 7 2700X (3,7 GHz)
Intel Xeon E5-2640 v4 (2,4 GHz)
Number of concurrent conference participants without inidividual layouts 25* participants for the described configurations
Maximum number of individual layouts 6 15
Operating system Dedicated or virtual server powered by OS Debian 9.8
Supported hypervisors Oracle VM VirtualBox, VMware ESXi, KVM
Bandwidth 1 Mbit/s up and down for 720р@30fps mode 2 Mbit/s up and down for 720р@30fps mode
If you use a virtual machine or a server, 1 Gbit/s Ethernet is recommended
Hard drive At least 16 Gb of free space.
RAM At least 8 Gb, preferably DDR4
*Please note that TrueConf MCU can support up to 150 participants


You can download the TrueConf MCU distributive file on our website. Fill out the registration form and click Download TrueConf MCU. A registration key will be sent to the email address you provided.

To install TrueConf MCU, you need to have superuser (root) rights.

  1. Update the system packages using the console command:

apt update && apt -y upgrade

2. To start installation, run the following command in the directory with the downloaded distribution:

apt install -yq ./<file_name>.deb

3. The installation of the TrueConf MCU server begins. During installation, click OK to accept the terms of the license agreement.

4. You may need to install additional dependencies. In this case, run the following command:

apt install -f

Once the dependencies are installed, TrueConf MCU installation will resume.

5. To test TrueConf MCU readiness, run the following command:

systemctl list-units|grep tcmcu

If installation is successful, the status will be active.

Getting started

TrueConf MCU starts automatically once the video conferencing server is launched. You can connect to the server from a browser using its IP address. You will need to enter your login and password on the authorization page.

Authorization data by default:

Login - admin

Password - admin


After authorization, you will access the TrueConf MCU registration page.

Enter the Registration Key you have just received by email. Press Register to continue.


You will access the TrueConf MCU control panel afterwards.


You will find the following sections in the control panel:

  • Conferences — for creating and scheduling conferences, managing conference templates, and adjusting settings of the ongoing conferences in real time.

  • Address book — for managing the server user list.

  • Logs — conference recordings and call history.

  • Administration — global server settings.

More information about these sections is provided below.